Support for odoo-assistant Hosted Remote Server

Welcome to the support page for the odoo-assistant remote server integration. the odoo-assistant maintainers provides technical assistance and resources for setting up and troubleshooting your integration.

Our hosted remote server acts as an authentication bridge between your AI client host (such as Claude or ChatGPT) and your Odoo instance. We maintain this service to enable secure OAuth 2.1 access and proxy MCP operations seamlessly.

Support Resources

If you encounter issues, discover bugs, or have feature requests, please use the following official channels:

Service Response Expectations

Support for this project is provided on a best-effort basis by the open-source maintainers and community contributors. We aim to review incoming issues promptly, but response times may vary depending on maintainer availability and issue severity.

Reporting Bugs and Seeking Help

When reporting an issue on GitHub, please include:

1. A clear description of the problem or unexpected behavior.

2. The version of the package or host client you are using.

3. Relevant error messages (ensuring no API keys, secrets, or confidential Odoo URLs are included).

4. Steps to reproduce the issue.

Frequently Asked Questions

How do I disconnect my Odoo connection?

You can disconnect the integration directly inside your AI host application (e.g., Claude or ChatGPT). Disconnecting immediately revokes your active token family and purges your stored Odoo credentials from our remote database.

What should I do if authorization fails?

Ensure that your Odoo base URL is reachable over HTTPS and that your API key or user credentials possess adequate permissions within your Odoo database. If your Odoo instance requires database name parameters or specific user scoping, verify those settings during consent.

Contact

For direct inquiries or support concerns, please contact mcp@singleflo.com (defaults to https://github.com/singleflo/odoo-assistant-mcp/issues).